Privacy Policy

Effective Date: Jan 1, 2025


Welcome to VANT Systems Security Telecom  (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our alarm monitoring, security, surveillance, access control, VoIP communications, and related services (collectively, the “Services”).


This Privacy Policy is intended to comply with applicable California and United States privacy laws, including the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”).


By using our website or Services, you consent to the practices described in this Privacy Policy.


1.Information We Collect

We may collect the following categories of information:

A. Personal Information

  • Full name
  • Business name
  • Billing and service addresses
  • Telephone numbers
  • Email addresses
  • Payment information
  • Government-issued identification where required
  • IP address and device identifiers

B. Security and Monitoring Data

When you use our alarm, surveillance, or monitoring Services, we may collect:

  • Alarm activity logs
  • Access control records
  • Camera footage or images
  • Sensor and device status information
  • Emergency contact information
  • Incident reports

C. VoIP and Communications Data

When using our VoIP or telecommunications Services, we may collect:

  • Call detail records
  • Caller ID information
  • Call routing data
  • Voicemail data
  • SMS or messaging metadata
  • Network usage statistics

We do not routinely monitor or record call content unless:

  • required for technical support,
  • quality assurance,
  • compliance with law,
  • or authorized by the customer.

D. Automatically Collected Information

Our website may automatically collect:

  • Browser type
  • Operating system
  • Referral URLs
  • Pages visited
  • Cookies and analytics information
  • Device information



2. How We Use Information

We may use collected information to:

  • Provide and maintain Services
  • Process transactions and billing
  • Respond to support requests
  • Monitor and improve system performance
  • Provide emergency dispatch services
  • Detect fraud or unauthorized activity
  • Comply with legal obligations
  • Send service notices and updates
  • Market products and services where permitted by law


3. Sharing of Information

We may disclose information:

  • To monitoring centers and emergency responders
  • To telecommunications carriers and service providers
  • To payment processors
  • To contractors and vendors assisting in operations
  • To comply with subpoenas, court orders, or legal obligations
  • To protect rights, safety, or property
  • In connection with a merger, acquisition, or asset sale

We do not sell personal information for monetary consideration.


4. California Privacy Rights

If you are a California resident, you may have the right to:

  • Know what personal information we collect
  • Request deletion of personal information
  • Correct inaccurate personal information
  • Limit use of sensitive personal information
  • Request disclosure of categories and purposes of collection
  • Opt out of certain data sharing practices


To exercise your rights, contact:


Vant Systems, Inc. 
Attn: Privacy Officer
Email: info@vantsys.com
Phone: 818-706-1733


We may verify your identity before processing requests.


5. Data Retention

We retain information for as long as necessary to:

  • Provide Services
  • Maintain legal compliance
  • Resolve disputes
  • Enforce agreements
  • Maintain operational and security records

Retention periods may vary depending on the type of information and applicable legal requirements.


6. Security Measures

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage system is guaranteed to be completely secure.


7. Third-Party Services

Our website or Services may contain links to third-party websites, applications, or integrations. We are not responsible for the privacy or security practices of third parties.


8. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and related technologies to:

  • Improve website functionality
  • Analyze traffic and usage
  • Personalize user experiences
  • Support marketing activities

Users may disable cookies through browser settings, although portions of the website may not function properly.


9. Children’s Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect information from children.


10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes become effective upon posting to the website. Continued use of the Services after changes constitutes acceptance of the revised Privacy Policy.


11. Contact Information

For questions regarding this Privacy Policy:


Vant Systems, Inc. 

Attn: Privacy Officer

Email: info@vantsys.com

Phone: 818-706-1733